FAQ

Frequently asked questions

Everything about the templates, the plugins, licensing, payment and delivery. For Revit how-tos, read the guides. Still unsure? Write us — we answer fast.

FAQ

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Templates are built in Revit 2024 and open in 2024 and every version after it. Revit will not open a file made in a newer release than the one you are running, so 2024 is the floor — if you are on 2022 or 2023, write to us before you buy rather than after. The plugins go further back: they run from Revit 2022 upwards.

In Pro, the main part of them — the families you place most are driven by their parameters rather than being one more fixed variant to load. Core is the other way round: its 100 families and their subfamilies are fixed sizes, ready to place but not parameter-driven. That is the main thing the step from Core to Pro buys, alongside the schedules, the shared parameters, the working and presentation title blocks and the preset sheets. Pro+ has almost twice as many furniture families, tags and annotations.

The Bulgarian edition ships with БДС-format title blocks, schedules structured for Bulgarian regulations (наредби), Cyrillic annotation styles and BG sheet nomenclature. The International edition uses ISO title blocks, EU/metric conventions and English annotation. They are two separate products, so you choose one at checkout — Core and Pro each come in both. Pro+, when it is ready, includes both.

You cannot yet — the shop is not open. Every Buy button says so and offers to let you know when it opens.

Nothing can be bought yet. When the shop opens, from Stripe, through Stripe Managed Payments as merchant of record: the payment contract is with them, they charge and remit the VAT, and the receipt or invoice carries their name. Who DATUM is, in the legal sense, is on the company details page — that part is not delegated to anybody.

There is nothing to pay for here yet.

Prices on the site include VAT, and the figure shown is the one you pay — in every EU country, not only in Bulgaria. Nothing can be bought yet. If you would rather read prices net, there is a VAT switch next to the currency; the net figure is an estimate at the Bulgarian 20%.

Yes, subject to one exception that matters for downloads. You have 14 days to withdraw from a distance purchase without giving a reason — but for digital content delivered immediately, that right is lost once delivery starts with your express agreement and your acknowledgement that you are giving it up. You are asked for both at checkout, in those words. If you have not downloaded yet, the 14 days are untouched. The refunds page sets out both routes, and how we handle a file that turns out to be faulty, which is a separate right and is not lost by downloading.

Simpler, because there is nothing to give back. Cancel it — from your account page, or by writing to us, whichever you prefer — and that is the end of it. The tools keep working until the period you have already paid for runs out, and then they stop. We do not take another payment after you cancel, there is no notice period, no cancellation fee, and nobody will ask you why. If you cancel an hour after paying for a month, you still have that month.

Pro and Pro+: yes — on as many of your own projects as you like, paid work included. That is what they are for. Core is not licensed for commercial use: it is the edition for students and for learning Revit, so paid work needs Pro or Pro+. Every licence is per seat: it covers you, on the machines you work on.

As a custom job rather than a bigger box. There used to be an office tier on this page and it has gone, because a template that a whole studio documents to is never really the same file with more seats on it: it wants your title block, your weights, your nomenclature and your family set, or half the office quietly goes back to their own. So an office standard is quoted — see Custom template on the services page — and the quote covers the licence for everyone in it. If all you want is a few more seats of the standard template as it comes, write to us and we will price that instead; it is a smaller conversation.

One installer for all of them: run it and a DATUM tab appears on the Revit ribbon, with every tool on it. What your licence key unlocks decides which ones do anything — the rest say what they are and where to get them. It carries a separate build for Revit 2022, 2023, 2024, 2025, 2026 and 2027, and puts the right one into every Revit it finds on the machine.

One at a time. A licence activates on a single machine, and a second one is refused rather than quietly allowed — we would rather you found that out here than at your desk. Moving to another computer is not a purchase: free the seat from your account page, or write to us, and activate the new machine. If you genuinely need two at once — a desktop and a site laptop — tell us before you buy and we will price it, rather than sell you a licence that will stop you.

No, and they say so. Every version of the DATUM BIM add-in released so far is a beta build, including the one you can download today. The tools are used on real projects daily and what is there works — but a command can still fail, wording and interfaces can still change, and a tool can still be reworked between versions. Everything a command writes into the model is an ordinary Revit transaction, so Ctrl+Z undoes it. Calling it a beta does not reduce your rights if something is faulty: the conformity terms apply in full. The version and its beta label are shown on the download, in the licence window and in the manual.

Monthly, and all together. Six of the twenty-two tools are free and stay free. The others are not sold one by one: they come together on one subscription, €55 a month instead of €70, or €50 a month paid a year at a time. You are always on the newest version, and cancelling takes effect at the end of the period you have paid for. Plugins are not sold outright; templates still are. One caveat: none of it can be bought yet. The shop is not open, and nothing is charged until there is a subscription for you to agree to.

Yes. Custom plugin development is quoted per project: we map the workflow together, you approve a fixed quote before any work starts, and delivery is typically one to three weeks with a twelve-month bug-fix warranty. A tool with a real interface, several commands or Revit-model logic behind it is a bigger job than a one-button automation, and you see the number before you agree to anything.

A template built from zero around your graphic standard — line weights, text and dimension styles, title blocks, browser organisation, nomenclature and a tested family set — piloted on one of your real projects before handover, and licensed for everyone in the office. Quoted per office, two to four weeks; the services page sets out the five steps.

A Revit template is an .rte file that a new project starts from. It holds the settings, line weights, text and dimension styles, tags, view templates, title blocks, schedules and families, so every project begins on the same standard instead of from an empty file. Our template checklist lists what a working one contains.

A Revit template (.rte) is the starting file for a whole project. A view template is a set of view settings inside a project — scale, detail level, visibility, filters — applied to plans, sections or elevations so they all look the same. A good project template carries a full set of view templates.

File → New → Project, then Browse and pick the .rte file. To have it on the start screen, add it under File → Options → File Locations. Opening the template itself does not change it: Revit starts a new, unsaved project from a copy.

The templates that come with Revit sit in C:\ProgramData\Autodesk\RVT 20xx\Templates. A template you buy can live anywhere, for example on the office server; point every computer at it in File → Options → File Locations.

Not as a whole. Revit can copy parts of another file into a running project with Manage → Transfer Project Standards: line styles, text and dimension types, view templates, materials and more. Families are loaded separately. It is easier to start the next project from the template.

Revit loads a plugin from an .addin file in C:\ProgramData\Autodesk\Revit\Addins\20xx (for every user) or in %APPDATA%\Autodesk\Revit\Addins\20xx (for one user). The DATUM installer does this for you, in the %APPDATA% folder of your Windows user, and the DATUM BIM tab appears in the ribbon the next time Revit starts.

For architecture: plans, sections, elevations, details, door and window schedules and the sheets an architect issues. Engineers working in MEP usually start from a template built for their discipline.